[{"data":1,"prerenderedAt":192},["ShallowReactive",2],{"website-help-articles":3},{"rows":4,"total":189,"page":190,"limit":191},[5,17,26,34,43,52,59,69,79,86,94,101,109,119,127,134,142,151,158,166,173,181],{"id":6,"title":7,"category":8,"coverImage":9,"summary":10,"content":11,"status":12,"sortWeight":13,"publishedAt":14,"createdAt":15,"updatedAt":16},"cc7d48b2-95aa-4008-811a-7c0d286f876b","如何快速筛选与匹配适合的建房方案","tutorial","\u002Fassets\u002Fhouse-night.jpg","介绍在平板端\u002F小程序端通过宅基地面宽、进深、层数和风格快速筛选方案的操作流程。","\u003Cp>为了帮您最快找到理想的建房方案，请参考以下操作步骤：\u003C\u002Fp>\u003Col>\u003Cli>\u003Cb>第一步：输入宅基地尺寸\u003C\u002Fb>\u003Cbr>在顶部筛选栏输入您宅基地的实际面宽与进深（单位：米），系统会自动过滤尺寸不相符的方案。\u003C\u002Fli>\u003Cli>\u003Cb>第二步：挑选建筑层数与外观风格\u003C\u002Fb>\u003Cbr>按需选择 1~3 层及新中式、现代、欧式或法式风格，点击分类标签即可实时切换查看。\u003C\u002Fli>\u003Cli>\u003Cb>第三步：预览 VR 与查看全套施工图\u003C\u002Fb>\u003Cbr>点击效果图卡片进入详情页，可播放 360° VR 全景并查看房间布局、室内装修图及结构图纸。\u003Cp>\u003Cvideo src=\"https:\u002F\u002F7072-prod-d6gu4qm2e3e639109-1451327223.cos.ap-shanghai.myqcloud.com\u002Fuploads\u002Fcontent-images\u002F2026-08-13\u002F1786604028781-b4b7cfb7-c388-416c-b398-5b1de1b4d842.mp4\" controls=\"\">\u003C\u002Fvideo>\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Fol>","published",300,"2026-08-07T16:48:32.000Z","2026-08-07T16:48:32.714Z","2026-08-13T14:54:08.000Z",{"id":18,"title":19,"category":8,"coverImage":20,"summary":21,"content":22,"status":12,"sortWeight":23,"publishedAt":14,"createdAt":24,"updatedAt":25},"aa3904be-fa04-4104-8c86-04b28d888eee","如何使用智能推荐筛选方案","https:\u002F\u002F7072-prod-d6gu4qm2e3e639109-1451327223.cos.ap-shanghai.myqcloud.com\u002Fuploads\u002Fcontent-images\u002F2026-07-18\u002F1784382842497-275a6171-5260-423c-ba7c-89c174b53bb8.jpg","根据宅基地尺寸、层数与风格偏好筛选和推荐方案，结果仅供前期沟通参考。","\u003Ch2>使用智能推荐筛选方案\u003C\u002Fh2>\u003Cp>智能推荐会结合您填写的宅基地面宽、进深、层数和风格偏好，推荐尺寸与标签匹配度较高的方案，帮助您缩小初选范围。\u003C\u002Fp>\u003Cul>\u003Cli>\u003Cstrong>完善基础条件\u003C\u002Fstrong>：尽量准确填写宅基地尺寸、计划层数和风格偏好。\u003C\u002Fli>\u003Cli>\u003Cstrong>查看方案详情\u003C\u002Fstrong>：结合效果图、平面图及其他展示信息进一步了解方案。\u003C\u002Fli>\u003Cli>\u003Cstrong>确认实际适配性\u003C\u002Fstrong>：推荐结果仅供前期沟通参考，最终应结合现场条件、当地审批要求和实际需求确认。\u003C\u002Fli>\u003C\u002Ful>",290,"2026-08-07T16:48:32.897Z","2026-08-13T15:20:32.017Z",{"id":27,"title":28,"category":8,"coverImage":29,"summary":30,"content":31,"status":12,"sortWeight":32,"publishedAt":14,"createdAt":33,"updatedAt":33},"a842a2e3-ea3b-468c-bc2a-5900c5966b67","销售获客与名片小程序码使用指南","\u002Fassets\u002Finterior-vr.jpg","指导 B 端服务商在平板端配置企业简介与案例，并通过小程序码实现客户归属绑定。","\u003Cp>帮助您利用乡墅助手小程序实现精准引流与客户跟进：\u003C\u002Fp>\u003Col>\u003Cli>\u003Cb>配置企业品牌展示\u003C\u002Fb>：在平板 APP【账号设置】中输入企业名称、联系电话、微信、企业简介，并上传案例图片和宣传视频。\u003C\u002Fli>\u003Cli>\u003Cb>出示获客小程序码\u003C\u002Fb>：点击“出示获客小程序码”生成专属二维码海报，客户扫码进入后自动展示您的企业名片与案例。\u003C\u002Fli>\u003Cli>\u003Cb>客户池自动归属\u003C\u002Fb>：客户留资或扫码后，系统会自动将其同步分配至您的【客户工作台】中，方便持续跟进转化。\u003C\u002Fli>\u003C\u002Fol>",280,"2026-08-07T16:48:33.043Z",{"id":35,"title":36,"category":8,"coverImage":37,"summary":38,"content":39,"status":12,"sortWeight":40,"publishedAt":14,"createdAt":41,"updatedAt":42},"5c953b00-3189-41f9-8710-ff122001a9cf","如何预览 PDF 图纸资料","\u002Fassets\u002Fhouse-detail.jpg","了解方案详情页中 PDF 预览的使用方式及常见限制。","\u003Ch2>PDF 预览说明\u003C\u002Fh2>\u003Col>\u003Cli>在方案详情页查看是否提供 PDF 预览入口。\u003C\u002Fli>\u003Cli>登录后，按账号当前权限查看相关预览内容。\u003C\u002Fli>\u003Cli>如需完整施工图、CAD 文件或定制设计服务，请通过方案详情页联系服务方，确认服务范围、交付方式和费用。\u003C\u002Fli>\u003C\u002Fol>\u003Cp>预览内容用于方案沟通和信息参考；具体交付内容以双方确认的服务约定为准。\u003C\u002Fp>",270,"2026-08-07T16:48:33.192Z","2026-08-13T15:20:32.049Z",{"id":44,"title":45,"category":46,"coverImage":9,"summary":47,"content":48,"status":12,"sortWeight":49,"publishedAt":14,"createdAt":50,"updatedAt":51},"d823f2ed-dc39-44df-84ea-7ffed364241b","平台图册内容更新公告","新闻资讯","本次内容更新补充了多套乡村自建房方案，覆盖一层、二层和小面宽宅基地场景。","\u003Ch2>图册内容持续更新\u003C\u002Fh2>\u003Cp>平台近期补充了一批适合乡村自建房项目的效果图和平面图方案，覆盖一层养老房、二层新中式、小面宽宅基地等常见需求。\u003C\u002Fp>\u003Cp>业务人员可在平板端或小程序端通过面宽、进深、层数和风格快速筛选，并结合 VR、PDF 预览与客户沟通。\u003C\u002Fp>",150,"2026-07-08T17:10:15.459Z","2026-08-07T16:48:33.000Z",{"id":53,"title":54,"category":46,"coverImage":20,"summary":55,"content":56,"status":12,"sortWeight":57,"publishedAt":14,"createdAt":58,"updatedAt":51},"8d41bd20-d275-42a4-a6fc-79489b6fe22f","智能推荐功能上线说明","智能推荐可根据宅基地尺寸、层数和风格偏好，快速匹配更接近需求的平面图方案。","\u003Ch2>更快找到合适方案\u003C\u002Fh2>\u003Cp>智能推荐功能会结合宅基地面宽、进深、建房层数和风格偏好，优先推荐尺寸适配度更高的方案。\u003C\u002Fp>\u003Cp>推荐结果仅作为前期沟通参考，最终方案仍建议结合当地审批要求、结构条件和家庭实际需求进一步深化。\u003C\u002Fp>",145,"2026-07-08T17:10:15.553Z",{"id":60,"title":61,"category":62,"coverImage":63,"summary":64,"content":65,"status":12,"sortWeight":66,"publishedAt":67,"createdAt":68,"updatedAt":68},"0d270059-4f81-4514-afb5-ae83decc9c79","宅基地测量前要准备哪些信息？","建房知识","https:\u002F\u002F7072-prod-d6gu4qm2e3e639109-1451327223.cos.ap-shanghai.myqcloud.com\u002Fuploads\u002Fcontent-images\u002F2026-07-08\u002F1783498141783-a82b876d-3dc2-41ee-80ae-dfc438742f0f.png","整理红线、朝向、退界和现场照片，让智能推荐更准确。","\u003Ch2>先量准宅基地，再筛选方案\u003C\u002Fh2>\u003Cp>建房前建议记录红线尺寸、道路朝向、邻里采光、排水位置和当地审批限制。后台录入面宽、进深、层数后，系统才能更准确地匹配可落地的图纸方案。\u003C\u002Fp>\u003Cp>如果地块存在斜边、退界或高差，应单独拍照存档，并在咨询设计师时同步说明。\u003C\u002Fp>",140,"2026-07-08T08:09:08.000Z","2026-07-08T16:09:08.456Z",{"id":70,"title":71,"category":72,"coverImage":73,"summary":74,"content":75,"status":12,"sortWeight":76,"publishedAt":77,"createdAt":78,"updatedAt":78},"60ee92ce-1842-4798-8311-47c4c3320375","VR 看房如何提升乡村自建房成交效率？","运营指南","https:\u002F\u002F7072-prod-d6gu4qm2e3e639109-1451327223.cos.ap-shanghai.myqcloud.com\u002Fuploads\u002Fcontent-images\u002F2026-07-08\u002F1783498139144-cf3da658-eea2-4fc6-a54b-73db28510b10.png","把效果图、平面图和 VR 全景串起来，现场讲方案更直观。","\u003Ch2>用 VR 看房提高方案沟通效率\u003C\u002Fh2>\u003Cp>客户只看平面图时很难理解空间尺度。将效果图、平面图和 VR 全景绑定到同一方案后，销售人员可以在现场快速讲清动线、采光和房间关系。\u003C\u002Fp>\u003Cp>建议优先给主推方案补齐客厅、餐厅、卧室和外立面的全景入口。\u003C\u002Fp>",130,"2026-07-08T08:09:09.000Z","2026-07-08T16:09:08.588Z",{"id":80,"title":81,"category":62,"coverImage":20,"summary":82,"content":83,"status":12,"sortWeight":84,"publishedAt":14,"createdAt":85,"updatedAt":51},"ecfba5ce-8db4-4401-9fc8-75750d4216bc","自建房方案怎么选：先看尺寸，再看风格","面宽、进深、层数是筛选方案的基础，风格和外观应建立在户型适配之后。","\u003Ch2>先确认宅基地条件\u003C\u002Fh2>\u003Cp>选择自建房方案时，建议先确认宅基地红线、朝向、道路位置、邻里采光和当地审批要求。系统中的面宽、进深、层数筛选可以先帮你排除明显不合适的方案。\u003C\u002Fp>\u003Cp>完成基础匹配后，再比较外观风格、房间数量、露台、挑空客厅、老人房等细节，能减少返工和沟通成本。\u003C\u002Fp>",120,"2026-07-08T16:52:03.405Z",{"id":87,"title":88,"category":89,"coverImage":90,"summary":91,"content":92,"status":12,"sortWeight":84,"publishedAt":77,"createdAt":93,"updatedAt":93},"a2aff096-4ad8-4351-90a7-12defba2988a","自建房施工前的 6 个避坑检查点","施工避坑","https:\u002F\u002F7072-prod-d6gu4qm2e3e639109-1451327223.cos.ap-shanghai.myqcloud.com\u002Fuploads\u002Fcontent-images\u002F2026-07-08\u002F1783498144847-f8942a2e-b6a6-426f-950d-bd559c863e6f.png","基础、梁柱、防水和水电预留，开工前必须逐项核对。","\u003Ch2>施工前重点核对这些风险\u003C\u002Fh2>\u003Cp>自建房落地前，需要重点检查基础形式、梁柱位置、楼梯尺度、防水节点和水电预留。图纸确认阶段多花半小时，施工现场就能少返工。\u003C\u002Fp>\u003Cp>平台建议将施工说明、PDF 图纸和关键节点图片一起归档，方便业主和施工队复核。\u003C\u002Fp>","2026-07-08T16:09:08.734Z",{"id":95,"title":96,"category":62,"coverImage":37,"summary":97,"content":98,"status":12,"sortWeight":99,"publishedAt":14,"createdAt":100,"updatedAt":51},"ee9ae247-5447-4c18-94b8-224108c568cc","一层老人房怎么布局更实用","老人房优先考虑动线、安全、采光和卫生间距离，而不是单纯追求面积。","\u003Ch2>动线要短，使用要方便\u003C\u002Fh2>\u003Cp>一层老人房建议靠近公共卫生间或预留独立卫生间，减少夜间起身距离。房间门洞、走道和卫生间应尽量避免高差，方便后期适老化改造。\u003C\u002Fp>\u003Cul>\u003Cli>优先选择南向或采光较好的位置。\u003C\u002Fli>\u003Cli>避免紧邻厨房烟道和设备噪音。\u003C\u002Fli>\u003Cli>预留衣柜、护理床和轮椅回转空间。\u003C\u002Fli>\u003C\u002Ful>",110,"2026-07-08T16:52:03.488Z",{"id":102,"title":103,"category":104,"coverImage":105,"summary":106,"content":107,"status":12,"sortWeight":99,"publishedAt":77,"createdAt":108,"updatedAt":108},"2fea78ce-9e19-406b-9e8a-11a25d9b6862","农村别墅外观风格怎么选？","方案选型","https:\u002F\u002F7072-prod-d6gu4qm2e3e639109-1451327223.cos.ap-shanghai.myqcloud.com\u002Fuploads\u002Fcontent-images\u002F2026-07-08\u002F1783498148053-c6908a17-0238-4361-a077-4cef9c1a366a.png","从地域气候、预算和维护成本出发，选择真正适合落地的风格。","\u003Ch2>按地域和预算选择外观风格\u003C\u002Fh2>\u003Cp>现代简约、新中式、庭院式和欧式外观适合不同宅基地环境。选择风格时不要只看效果图，还要结合屋面维护、外墙材料、门窗预算和当地气候。\u003C\u002Fp>\u003Cp>后台可通过分类和推荐权重，把主推风格放到更靠前的位置。\u003C\u002Fp>","2026-07-08T16:09:08.874Z",{"id":110,"title":111,"category":112,"coverImage":113,"summary":114,"content":115,"status":12,"sortWeight":116,"publishedAt":14,"createdAt":117,"updatedAt":118},"5c5c0616-a183-4121-8841-92e98ab7fdec","二层新中式方案适合哪些家庭","案例解析","\u002Fassets\u002Fhouse-chinese.jpg","二层新中式通常兼顾老人房、客厅、露台和多卧室需求，适合三代同住家庭。","\u003Ch2>兼顾仪式感和实用性\u003C\u002Fh2>\u003Cp>二层新中式方案适合希望外观稳重、空间层次清晰的家庭。一层通常布置老人房、客厅、厨房和餐厅，二层安排主卧、儿童房、客房和露台。\u003C\u002Fp>\u003Cp>选择这类方案时，需要重点检查楼梯位置、采光面、卫生间数量和露台防水做法。\u003C\u002Fp>",108,"2026-07-08T17:10:15.631Z","2026-08-07T16:48:34.000Z",{"id":120,"title":121,"category":112,"coverImage":122,"summary":123,"content":124,"status":12,"sortWeight":125,"publishedAt":14,"createdAt":126,"updatedAt":118},"9e96f4ef-4eb3-43d6-a6c1-496bdae7c79a","小面宽宅基地案例：如何减少长走廊浪费","\u002Fassets\u002Fhouse-modern-l.jpg","面宽不足 10 米时，应通过楼梯位置、天井采光和房间串联减少无效交通面积。","\u003Ch2>小面宽更要重视动线\u003C\u002Fh2>\u003Cp>小面宽宅基地常见问题是采光不足和走廊过长。设计时可以将楼梯靠边或结合采光井布置，让公共空间和卧室尽量共享采光面。\u003C\u002Fp>\u003Cul>\u003Cli>减少纯通道空间。\u003C\u002Fli>\u003Cli>优先保障客厅和主要卧室采光。\u003C\u002Fli>\u003Cli>厨房、卫生间集中布置，降低管线复杂度。\u003C\u002Fli>\u003C\u002Ful>",106,"2026-07-08T17:10:15.705Z",{"id":128,"title":129,"category":72,"coverImage":29,"summary":130,"content":131,"status":12,"sortWeight":132,"publishedAt":14,"createdAt":133,"updatedAt":118},"0bbdae18-965c-4c2b-b838-613a2f37463b","平板端看方案时，如何快速和客户沟通","现场谈单时先用条件筛选缩小范围，再用效果图、平面图和 VR 逐步确认意向。","\u003Ch2>按客户问题组织展示顺序\u003C\u002Fh2>\u003Cp>现场沟通不建议一开始展示过多方案。可以先询问宅基地尺寸、家庭人口、预算区间和偏好风格，再用平板端快速筛选 3 到 5 个候选方案。\u003C\u002Fp>\u003Cp>展示时先看外观效果，确认整体风格；再看平面图，确认房间数量和动线；最后通过 VR 或 PDF 进一步说明空间体验和施工细节。\u003C\u002Fp>",100,"2026-07-08T16:52:03.585Z",{"id":135,"title":136,"category":72,"coverImage":137,"summary":138,"content":139,"status":12,"sortWeight":140,"publishedAt":14,"createdAt":141,"updatedAt":118},"f1eff150-9dff-4c0e-b681-88d6e54c4e5a","销售账号如何规范分享方案","\u002Fassets\u002Finterior-modern-luxury.jpg","分享方案前应确认客户需求、账号归属和联系方式，避免客户查看后无法追踪。","\u003Ch2>分享前先确认业务信息\u003C\u002Fh2>\u003Cp>销售人员在分享方案前，应确认客户的宅基地尺寸、偏好风格和联系方式，并使用自己的销售账号生成分享入口。\u003C\u002Fp>\u003Cp>这样客户查看方案后，平台可以保留浏览和咨询线索，便于后续跟进。\u003C\u002Fp>",96,"2026-07-08T17:10:15.772Z",{"id":143,"title":144,"category":145,"coverImage":37,"summary":146,"content":147,"status":12,"sortWeight":148,"publishedAt":14,"createdAt":149,"updatedAt":150},"0da5c691-9909-4009-80d6-901b95e14eec","如何登录小程序查看图纸","帮助中心","使用管理员分配的手机号和默认密码登录，即可查看授权范围内的方案内容。","\u003Ch2>登录步骤\u003C\u002Fh2>\u003Col>\u003Cli>打开小程序并进入登录页。\u003C\u002Fli>\u003Cli>输入管理员分配的手机号和密码。\u003C\u002Fli>\u003Cli>勾选用户协议与隐私政策。\u003C\u002Fli>\u003Cli>登录后进入首页查看方案。\u003C\u002Fli>\u003C\u002Fol>\u003Cp>如提示账号不存在，请联系管理员确认账号是否已创建。\u003C\u002Fp>",90,"2026-07-08T17:10:15.842Z","2026-08-07T16:48:35.000Z",{"id":152,"title":153,"category":145,"coverImage":20,"summary":154,"content":155,"status":12,"sortWeight":156,"publishedAt":14,"createdAt":157,"updatedAt":150},"754eff6f-85b6-4c93-9c05-2b33711d7ecd","看不了平面图怎么办","平面图无法查看通常和账号次数、登录状态、方案状态或网络环境有关。","\u003Ch2>常见处理方式\u003C\u002Fh2>\u003Cp>如果平面图无法查看，请先检查账号是否登录、查看次数是否充足、方案是否已上架，以及网络是否正常。\u003C\u002Fp>\u003Cp>如仍无法查看，可在反馈页面提交问题，或联系管理员调整账号权限。\u003C\u002Fp>",88,"2026-07-08T17:10:15.916Z",{"id":159,"title":160,"category":161,"coverImage":9,"summary":162,"content":163,"status":12,"sortWeight":164,"publishedAt":14,"createdAt":165,"updatedAt":150},"c7aad850-5aa4-4af3-863d-8a92e466a923","后台如何导入效果图方案","使用说明","后台支持通过 Excel 模板批量导入效果图方案，并可在表格中嵌入图片。","\u003Ch2>导入流程\u003C\u002Fh2>\u003Col>\u003Cli>在效果图管理页面下载导入模板。\u003C\u002Fli>\u003Cli>按模板填写方案编号、层数、风格、尺寸范围等字段。\u003C\u002Fli>\u003Cli>在图片列填写图片 URL 或直接嵌入图片。\u003C\u002Fli>\u003Cli>上传文件后查看导入结果，确认成功和失败原因。\u003C\u002Fli>\u003C\u002Fol>",82,"2026-07-08T17:10:15.985Z",{"id":167,"title":168,"category":161,"coverImage":37,"summary":169,"content":170,"status":12,"sortWeight":171,"publishedAt":14,"createdAt":172,"updatedAt":150},"42a2bbec-5d18-4e6e-91a5-ecdd4a7a22bc","后台如何配置协议和关于我们","协议管理中可以维护用户协议、隐私政策、关于我们和联系方式内容。","\u003Ch2>配置入口\u003C\u002Fh2>\u003Cp>进入后台内容管理中的协议管理页面，可以分别编辑用户服务协议、隐私政策、关于我们和联系方式。\u003C\u002Fp>\u003Cp>关于我们支持富文本排版，保存后会展示在小程序和平板端的关于我们页面。\u003C\u002Fp>",80,"2026-07-08T17:10:16.060Z",{"id":174,"title":175,"category":176,"coverImage":29,"summary":177,"content":178,"status":12,"sortWeight":179,"publishedAt":14,"createdAt":180,"updatedAt":150},"05137175-72b4-4cc6-9b4d-686a43913f25","为什么账号提示登录失效","常见问题","登录失效通常是 token 过期、账号被禁用或设备登录数量超限导致。","\u003Ch2>可能原因\u003C\u002Fh2>\u003Cul>\u003Cli>长时间未使用，登录状态过期。\u003C\u002Fli>\u003Cli>管理员禁用了账号。\u003C\u002Fli>\u003Cli>账号超过最大登录设备种类数，旧终端种类被下线。\u003C\u002Fli>\u003C\u002Ful>\u003Cp>重新登录仍失败时，请联系管理员检查账号状态。\u003C\u002Fp>",76,"2026-07-08T17:10:16.142Z",{"id":182,"title":183,"category":176,"coverImage":122,"summary":184,"content":185,"status":12,"sortWeight":186,"publishedAt":14,"createdAt":187,"updatedAt":188},"1f1ceb6c-78b8-46aa-bf63-7709988bbebb","为什么推荐结果和预期不完全一致","推荐结果基于尺寸和标签匹配，仍需要结合实际宅基地和施工条件判断。","\u003Ch2>推荐结果是辅助筛选\u003C\u002Fh2>\u003Cp>智能推荐会优先考虑面宽、进深、层数、风格等条件，但不同地区审批要求、朝向、道路位置和家庭生活习惯不同，推荐结果不等于最终施工方案。\u003C\u002Fp>\u003Cp>建议将推荐结果作为初选清单，再由设计或业务人员进一步确认。\u003C\u002Fp>",74,"2026-07-08T17:10:16.211Z","2026-08-07T16:48:36.000Z",22,1,60,1786704394718]